Troubleshooting
Carrier Calculated Shipping must be enabled for your store before enabling
This error message appears when an operator tries to connect Noviship to a customer's Shopify account. It occurs because Carrier Calculated Shipping must be enabled within the Shopify account first.
In the Shopify Admin page go to the Shipping section and configure shipping zones. For each zone where carrier rating through Noviship is required, click "Add Rate" and select the private Noviship app that was created in the previous section.
Last updated
Was this helpful?